Technology · Social Impact | United States · Latin America & the Caribbean
The Kannico Agency
Twenty years of philanthropic strategy, running on infrastructure that works.
Visit The Kannico Agency website ↗The organization
The Kannico Agency, led by CEO Kirsten Stevens, has spent two decades helping nonprofits, foundations and philanthropists create lasting change: nonprofit formation, board development, strategic planning, grant-making strategy and capacity building. Its team spans the United States, Latin America and the Caribbean.
The challenge
Kannico's expertise is strategy and governance, delivered by a distributed team across several countries. That team, and the nonprofits Kannico serves, depend on websites, email, domains and CRM systems that have to work every day. Kannico needed a technology partner to support its own systems and extend that support to its clients.
What we do
IT and technical support
- Ongoing IT and digital support for Kannico's team across the US, Latin America and the Caribbean
- First point of contact when systems, sites or tools break, from diagnosis to fix
Website and platform maintenance
- Maintain Kannico's own web platforms and client-facing sites
- Build and maintain websites and donation pages for Kannico's nonprofit clients, including CMS troubleshooting, form fixes and payment integrations
Domain, email and security
- Audited and corrected email authentication for kannico.com (SPF, DKIM, DMARC), improving deliverability and protecting the domain from spoofing
- DNS and SSL management and troubleshooting across Kannico and client domains
- Created and delivered a nonprofit AI security presentation for Kannico's audience
CRM and automation
- Configure CRM and marketing automation, including a GoHighLevel lead-capture and ebook-delivery funnel for a live board governance event
Digital campaigns
- Also manage Kannico's recurring webinar program: landing pages, email sequences, speaker coordination and follow-up
Results
- Kannico's team and clients have one technology partner for sites, email, domains and systems
- Authenticated email on kannico.com, so client and campaign email lands in inboxes